What are the duties and responsibilities of a concierge?

What are the duties and responsibilities of a concierge?

What are the Job Responsibilities of a Concierge?

• Greeting guests/customers.
• Manage guest/customer complaints.
• Taking messages.
• Managing mail, luggage and deliveries.
• Perform basic administrative/secretarial/reception duties.
• Running errands to assist guests.
• Arranging transportation and excursions upon visitor request.

How much do you pay a concierge?

A concierge typically receives between $5 and $10 depending on the service provided, including making a dinner reservation or obtaining tickets to a theater.

Do you need to tip a concierge?

A concierge typically receives between $5 and $10 depending on the service provided, including making a dinner reservation or obtaining tickets to a theater. When a concierge makes multiple arrangements, guests should tip an amount commensurate with the service—say between $20 and $50—at the end of their stay.

Is a concierge a good job?

Hotel concierge is a good job for somebody who truly enjoys working with people. (CareerBuilder.com) — For a hotel concierge, engagement ring shopping, clearing a helicopter to land on a small island and doling out recommendations for an area’s best restaurants are all in a day’s work.

What are the duties of a concierge?

Duties and functions. A modern concierge may also serve as a lifestyle manager, like a secretary or a personal assistant. In hotels or resorts, a concierge assists guests by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending night life hot spots,…

What is the job description of a concierge?

A concierge job description should include tasks the employer is most likely to need. It is the job of the concierge to keep up to date with local events, and know where the best shopping, dining and recreational places are in the area.

What are the duties of a hospital concierge?

Visitor Services. A hospital concierge may help visitors of patients with daily or specialty needs, such as clerical services, stamp purchases, pet care or patient pet visits, hospital tours and patient birthday celebrations. The concierge also organizes transportation services to and from bus stations, airports, hotels and train stations.

What does it mean to be a professional concierge?

Professionalism – Because a concierge is representing the hotel and is interacting directly with guests, he or she must look and act professionally . Professional attire and demeanor will make guests trust the concierge and his or her suggestions.